PRIVACY POLICY

At Lotus Jewels, accessible from https://lotusjewels.co/, one of our main priorities is the privacy of our visitors, wholesale buyers, and business partners. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

If you have additional questions or require more information about our Privacy Policy, please feel free to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information they share and collect through Lotus Jewels. This policy does not apply to information collected offline or through channels other than this website.

CONSENT

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

INFORMATION WE COLLECT

The personal information you are asked to provide, and the reasons for requesting it, will be clearly explained at the point we ask for your information.

If you contact us directly, we may collect additional information such as your name, email address, phone number, company name, message contents, attachments, and any other information you choose to provide.

When registering an account or submitting inquiries, we may request information including:

  • Name
  • Company Name
  • Address
  • Email Address
  • Telephone Number

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send business-related emails and notifications
  • Prevent fraud and maintain website security 

Log Files

Lotus Jewels follows standard procedures for using log files. These files log visitors when they visit websites. Information collected may include IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring and exit pages, and click activity. This information is not linked to personally identifiable data and is used for analytics, website administration, and understanding visitor behavior.

Cookies and Web Beacons

Like most websites, Lotus Jewels uses cookies to store visitor preferences and optimize website performance. Cookies help us improve user experience by customizing website content based on browser type and other relevant information.

You can choose to disable cookies through your browser settings.

Third Party Privacy Policies

We may work with trusted third-party service providers such as hosting providers, analytics tools, payment processors, and shipping partners to support our business operations. These providers only receive information necessary to perform their services securely and responsibly.

Lotus Jewels does not sell or rent personal information to third parties.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the California Consumer Privacy Act (CCPA), eligible users may request:

  • Disclosure of collected personal data
  • Deletion of personal data
  • Prevention of personal data sales

Lotus Jewels does not sell personal data.

GDPR Data Protection Rights

We want all users to be fully aware of their data protection rights. Users may have the right to:

  • Access personal data
  • Request correction of inaccurate information
  • Request deletion of personal data
  • Restrict or object to data processing
  • Request data portability

If you make a request, we will respond within one month.

Children's Information

Protecting children online is important to us. Lotus Jewels does not knowingly collect personally identifiable information from children under the age of 13. If you believe your child has provided such information, please contact us immediately so we can remove it promptly.

International Transfer

We implement appropriate security measures to protect personal information from unauthorized access, disclosure, alteration, or misuse. While we strive to maintain secure systems, no online transmission or storage method can be guaranteed to be completely secure.

Changes to Privacy Policy

Lotus Jewels may update this Privacy Policy periodically. Any updates will be posted on this page with immediate effect upon publication.

We encourage users to review this page regularly for any updates or changes.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: contact@lotusjewels.co
Website: https://lotusjewels.co/